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Connect with our aluminum systems experts for technical support, samples, and project consultation.

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11 Cidermill Ave, Concord
FAQ

Quick Answers to Common Inquiries

Here are the most common questions about VEDREX, our services, and how we operate. If you need further assistance, feel free to contact us directly.

What makes VEDREX different from other aluminum siding brands?

VEDREX uses architectural-grade 6063-T6 aluminum with advanced sublimation technology for authentic woodgrain finishes. Our integrated rainscreen systems, comprehensive professional support, and 50+ year lifespan set us apart from standard residential siding products.

We work with both qualified contractors and our authorized distributor network. Large commercial projects may work directly with us, while residential contractors typically purchase through our dealer partners who provide local support and competitive pricing.

We provide comprehensive CAD files, detailed specifications, installation guides, performance data, fire ratings, and LEED documentation. All technical resources are available through our professional portal after registration.

Standard profiles ship within 2-3 weeks. Custom colors or profiles may require 4-6 weeks. We work closely with project managers to coordinate delivery schedules and ensure materials arrive when needed.

We offer comprehensive warranty coverage including finish integrity, structural performance, and manufacturing defects. Specific terms vary by application and installation compliance. Full warranty details are provided with purchase.

Yes, our 6063-T6 aluminum and advanced coating systems are specifically engineered for harsh environments including coastal humidity, salt air exposure, and extreme temperature variations common in Canadian climates.

We offer comprehensive installation training, technical support, and ongoing education for qualified contractors. Training covers proper installation techniques, fastening systems, and best practices for optimal performance.

Minimum orders vary by product type and finish selection. We accommodate projects from single-family homes to large commercial developments. Contact us for specific quantity requirements and pricing.

Our advanced powder coating and sublimation processes create fade-resistant finishes designed to maintain color integrity for decades. We use UV-stable pigments and protective topcoats specifically formulated for long-term exterior exposure.

Yes, we provide free material samples showing actual finish textures and colors. Sample requests are processed within 3-5 business days and include technical data sheets and specification information.